Terms and Conditions
Kilibound Adventures – Terms & Conditions
Introduction
Welcome to Kilibound Adventures. By booking a trip with us, you agree to the following terms and conditions. These policies are designed to ensure a safe, transparent, and enjoyable experience for all our guests.
1. Booking Confirmation
All bookings are confirmed in writing via email. A deposit is required to secure your reservation, and full payment must be received prior to the start of your tour.
2. Deposit & Payment Terms
A 30% deposit is required at the time of booking.
The remaining 70% balance must be paid no later than 30 days before the tour start date.
For bookings made less than 30 days before departure, full payment is required immediately.
Payments may be made via bank transfer or other secure methods provided during booking.
3. Cancellations & Refund Policy
If you need to cancel your trip, the following fees apply:
| Notice Period | Refund Policy |
|---|---|
| More than 60 days before departure | Full refund minus transaction fees |
| 30–59 days before departure | 50% refund |
| Less than 30 days before departure | No refund |
Refunds will be processed within 14 business days. We strongly recommend purchasing travel insurance to cover unexpected cancellations.
4. Changes by the Traveler
If you wish to make changes to your booking (e.g., dates, traveler names), please contact us in writing. Changes may be subject to availability and additional fees.
5. Changes by Kilibound Adventures
Kilibound Adventures reserves the right to modify itineraries in rare circumstances due to weather, park regulations, safety concerns, or operational issues. When possible, we will provide suitable alternatives or upgrades to ensure your experience remains seamless.
6. Travel Insurance
All travelers must have valid travel insurance covering:
Medical emergencies
Trip cancellation
Personal injury
High-altitude trekking (if climbing Kilimanjaro or Mount Meru)
Proof of insurance may be requested prior to departure.
7. Health & Fitness Requirements
Participation requires a reasonable level of physical fitness. Travelers are responsible for ensuring they are medically fit for the activities. For high-altitude treks, a medical check-up prior to departure is recommended.
8. Liability & Responsibility
Kilibound Adventures, its employees, and affiliates cannot be held liable for injury, illness, delay, loss, damage, or additional expenses resulting from circumstances beyond our control, including but not limited to:
Natural disasters
Accidents or incidents
Government actions or restrictions
Travelers participate at their own risk and should take appropriate precautions.
9. Visas & Entry Requirements
It is the traveler’s responsibility to ensure they meet visa and entry requirements for Tanzania and any other countries included in the itinerary. Kilibound Adventures may provide guidance but cannot be held responsible for denied entry or visa issues.
10. Additional Terms
Travel documents (passport, vaccination certificates) must be valid and up-to-date.
Kilibound Adventures reserves the right to refuse participation if travelers do not meet safety or legal requirements.
Guests are expected to follow local laws, park rules, and guide instructions at all times.